Privacy Policy

1. Introduction
Your privacy is important to Nalkibu. This policy explains how we collect, use, and protect your personal and non-personal information when you visit our website and stay at our resorts.

2. Information We Collect

Personal Data: Name, contact details (email, phone, address), date of birth – provided during booking, membership signup, or when entering contests, offers, or loyalty programs.
Financial Data: Payment information (credit/debit card) collected securely by third-party payment processors.
Non-Personal Data: Browser type, IP address, cookies, location data – used for analytics, marketing, and improving our services .

3. How We Use It

To process bookings, reservations, and payments.
To personalize your experience—special offers, newsletters, and loyalty communications.
To perform analytics, improve our website, and tailor marketing .

4. Sharing & Disclosure

Shared with third-party service providers (e.g., payment processors, email platforms) under strict confidentiality agreements.
May be disclosed when required by law (e.g., court order, law enforcement).
No personal data is sold to external parties

5. Security Measures
We employ industry-standard encryption (SSL/TLS), secure servers, and firewalls. While no system is infallible, we take reasonable steps to protect your data.

6. Cookies & Tracking
We use cookies to enhance your experience, understand usage patterns, and manage personalized content. You can disable cookies via browser settings, though this may impact functionality .

7. Minors
We do not knowingly collect data from individuals under the legal gambling age (typically 18 or 21, depending on jurisdiction).

8. Your Choices & Rights

Opt-out of marketing communications anytime.
Access, correct, or request deletion of your personal information by contacting our privacy team.

9. Policy Updates
We may update this policy—and changes take effect immediately upon posting. We encourage periodic review.

10. Contact Us
Questions or requests can be directed to:
Email: [email protected]
Address: [Your Resort Address]